Returns & Refunds

Returns & Refunds

We want every keycap set to arrive as described. Please inspect your order when it arrives and contact us if anything looks wrong.

• Damaged or incorrect items: Contact us within 7 days of delivery with your order number and clear photos of the item and packaging.
• Returns: Unused items in original condition may be eligible for return approval. Return shipping costs are the buyer's responsibility unless the issue was caused by our fulfillment error.
• Custom or personalized orders: Custom-made items are not eligible for return unless they arrive damaged or incorrect.
• Color and fit: Small color differences may occur because of screen settings and lighting. Please review compatibility notes before ordering.
• Refund timing: Approved refunds are processed after the returned item is received and inspected.

For help, contact asdvin@hotmail.com before sending anything back.